Made by B

• when a promise breaks at the doorstep
• when trust breaks faster than it rebuilds
• when the product excludes who it invited
• when the tools arrive before the judgment
• when craft can’t survive the scale
• when everyone is busy and nothing compounds

Benjamin Evans. He leads design where the problems are messy, high stakes, and impossible to solve in straight lines. Head of Design for Trust at Cash App. Head of Inclusive Design at Airbnb. Before that, PayPal, Nike and Nickelodeon.

Made by B is deliberately small. The person you talk to is the person who does the work, which is the entire point of it.